Contributor
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1 Message
LG G2 Lollipop Update Issues
Hello,
Received the notice for the lollipop update this morning and it installed. However, afterwards I keep receiving message "An application requires an update for Google Play Services". When trying to update google play services it appears to be stuck and does not download. I have seen this is a very common issue with this update and have spent hours trying every fix out there. Any suggestions would be great since this has made my phone useless.
ATTMobilityCare
Community Support
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15.2K Messages
7 y مضت
Hi there @goodsox
I’d be happy to help with this app update issue! This is something fairly common after a software update. Simply powering the device off and back on should restart the app update and it can finish up. Should the issue persist, I would recommend performing a full backup to ensure no data is lost, followed by a factory reset which will allow the app to be installed cleanly.
I hope this helps!
Charise
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jenpete3375
Contributor
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3 Messages
7 y مضت
I have had the same issue. Even after a system restore I can not update any apps or download those that I lost during the restore. My phone is basically worthless right now.
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GLIMMERMAN76
ACE - Expert
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23.4K Messages
7 y مضت
@jenpete3375
system restore or factory reset?
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jenpete3375
Contributor
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3 Messages
7 y مضت
factory data reset, did I do the wrong thing?
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samsteph9158
Contributor
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1 Message
7 y مضت
I have the same problem/message as is being addressed here, and I am trying to back up my photos before doing the reset or restore to fix it, and I can't even do that...it's been trying for the past 4 or 5 days...I guess since I did the update on Saturday.
I am also unable to install any new apps or update current apps since doing the update on Saturday.
I have powered down my phone twice in hopes that would allow the Google Play Services update to go ahead and finish to no avail.
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jenpete3375
Contributor
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3 Messages
7 y مضت
downloads for a few minutes and then stopped. This last time I was able to
get the Google Play update done before it stopped working but it didn't
matter a new one popped up not long after.
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GLIMMERMAN76
ACE - Expert
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23.4K Messages
7 y مضت
wrong forum for this post
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