Ask a question
Fri, Oct 23, 2020 8:24 AM
After the latest update my LG-K40 has been freezing and sluggish. Are there any known fixes?
a month ago
Hey there @Jroudon!
One step you can take which may help resolve your device's sluggish performance and constant freezes is to perform a Factory Reset of your device. Allow us to assist.
We invite your to visit our Device Support tool to first backup and save your device before performing a Factory Reset. After selecting your make and model select Backup & storage then make your selection. Once that completes, select Troubleshooting then Reset device.
We hope this info helps.
Lar, AT&T Community Specialist
Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.
How can we improve?