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Fri, Oct 23, 2020 8:24 AM

Latest update issues

After the latest update my LG-K40 has been freezing and sluggish. Are there any known fixes?


Brand User

Community Support


140.2K Messages

a month ago

Hey there @Jroudon!


One step you can take which may help resolve your device's sluggish performance and constant freezes is to perform a Factory Reset of your device. Allow us to assist.


We invite your to visit our Device Support tool to first backup and save your device before performing a Factory Reset. After selecting your make and model select Backup & storage then make your selection. Once that completes, select Troubleshooting then Reset device.


We hope this info helps.


Lar, AT&T Community Specialist

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