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The Samsung Galaxy S23

New Member


1 Message

Friday, October 23rd, 2020 8:24 AM

Latest update issues

After the latest update my LG-K40 has been freezing and sluggish. Are there any known fixes?


Community Support


215.5K Messages

3 years ago

Hey there @Jroudon!


One step you can take which may help resolve your device's sluggish performance and constant freezes is to perform a Factory Reset of your device. Allow us to assist.


We invite your to visit our Device Support tool to first backup and save your device before performing a Factory Reset. After selecting your make and model select Backup & storage then make your selection. Once that completes, select Troubleshooting then Reset device.


We hope this info helps.


Lar, AT&T Community Specialist


ACE - Guru


970 Messages

28 days ago


Have you tried simply rebooting or restarting the phone?

Sometimes it's as simple as that.


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