The Samsung Galaxy Z Flip4
Parallaxian's profile

Teacher

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23 Messages

Tuesday, March 17th, 2015 6:27 PM

It's March 17th and where is the GS5 lollipop update????

I think it's safe to say we have all (for the most part) been patiently waiting for AT&T to follow-suit with every other carrier in providing us with the 5.0/5.01 lollipop update for our phones. If anyone from AT&T is reading this can someone without referring to blogs/twitter or some general nonesense about 'we're diligently working on it...' give some kind of update on this? Is there a VP of communications that maybe can step up to the bat and give users like myself... something... anything? Is there someone in the R&D that can possibly give some enlightenment on what exactly is the hold-up?

 

I think as a multi-national and billion dollar corporation that was built and grows on people like myself who invest in the AT&T way are long overdue for an answer.

ACE - Sage

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104K Messages

8 years ago

I would rather get it last and de-bugged, than first and faulty.
GLIMMERMAN76

ACE - Expert

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23.5K Messages

8 years ago

while I agree your going to just get the party line.  

 

No carrier releases update schedules.  Ponder this tho the ATT nexus 6 still has not had 5.1 pushed to it while others have.  But on the nexus 6 we can just flash it ourselves.  I have always said samsung should make and unlocked unmolested phone for gsm carriers.

JeRrYFaR

Mentor

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93 Messages

8 years ago

Not gonna happen. I believe we'll get it on April 1st. Then again, maybe we won't.

Snakeyeskm

Mentor

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67 Messages

8 years ago

April 1 is very appropriate for AT&T customers

Teacher

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23 Messages

8 years ago

Ha... because we'll be the fools or just look foolish...? Look, I'm going to assume that we're all educated people and we do our homework on things before replying but in the world of corporate business, if we were investors and expected results for a project that we weren't getting delivery or at the very least progress updates communicated it would be likely be bad business at that point if we didn't pull out for the 'client' not holding up to their end. Most of us are still under contract so for us holding up 'our end' we can't do that.

 

 

What I am having a problem with from an accountability standpoint is that the only communication done via twitter is 'No update yet... check the blog... blah blah blah...' where people are literally screaming at AT&T for this update. https://twitter.com/ATT/status/577249388248113152

What is listed is that they're working on an 'Android 5.0 update' not 5.1 is out http://en.wikipedia.org/wiki/Android_Lollipop so as the experience that the 4.4.4 update last month taught me... not all good things will come to those who wait - but wait we're still expected to be...

 

@GLIMMERMAN76 - I appreciate your insight that we've had on a few other discussions about this for users with a GS5 and that are either technical or non-technical there are some problems that AT&T has taken away freedom of choice for people.

These are the things that I would just ask anyone reading this to take into consideration:

 

1) No one that is with AT&T, on an S5 and is running Kitkat 4.4.4 has the option to root their phone anymore (the last update saw to it on fixing a loophole that modders had found)

 - at least with a rooted phone people could make a decision about whether to keep the stock android or test waters with developer mods out there. As of now that is no longer possible.

2) Certain apps that require encryption or a rooted device to work wouldn't be possible for anyone that could at one time root their phone (aside from voiding warranties/etc.)

3) The spirit of Android itself is to be able to customize, modify, and not follow a conformity that any other device and it's software has (no offense to iphone users). I kept with android in part for that reason - I think that AT&T is going beyond what should be allowed by deciding what people can or cannot do with open source software with a hardware company's device (we pay them for the service not to be put into a position to be forced to adhere to adhere to a restricted standard that only AT&T and Verizon have instituted).

 

All this back and forth though isn't going to mean squat unless the right eyes are reading this unfortunately.

 

jpdcubsfan

Teacher

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18 Messages

8 years ago

Good luck with getting your update soon. Blackberry put out an update the 19th of Feb. And ATT has yet to put it out for BlackBerry users. They never have or will ever put out updates within a reasonable amount of time or may never put one out. They want their customers to upgrade their phones to a newer model that already has the update on it meaning more money for them.
JeRrYFaR

Mentor

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93 Messages

8 years ago

This (and many others) is a fantastic thread. Too bad it won't do anything whatsoever. We'll either get it some day or we won't. I can root my S5 I'm sure (KNOX or not), however I'm pretty sure I signed a disclaimer when I got it (from ATT) that clearly said you won't alter the OS in any way whatsoever, so those that have done so should probably be careful.

 

I've rooted many phones, however this one I've been pretty much hiding on the sidelines w/ stock and of course that's bitten me in the keister when we're talking about 5+ Android at least. 😞

jamest70

Mentor

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62 Messages

8 years ago

I agree we as customers who have spent 650$ on a gs5 smartphone deserve some respect because we are the foundation of the company we buy these phones and service, so please at&t show us some respect and get the lollipop going or give us a date to look forward too. Thank you
garretttv

Scholar

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131 Messages

8 years ago

HI, I'm the Real World, and I'm realeasing Android 5.1.  http://www.cnet.com/pictures/9-new-features-in-android-5-1-lollipop/

 

And I'm the ATT World, and what's Android 5?

 

What gives?  Get with it AT&T, your customer service is an embarassment and you're pathetic at keeping up with technology. 

garretttv

Scholar

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131 Messages

8 years ago

while my distaste for basically every decision AT&T has ever made is well documented, I must say that if you paid $650 for the phone and did not buy the carrier unlocked version, this is your fault.   They certainly area  joke at their own carrier-branded updates, but if you're paying full retail you should be buying directly from the manufacturer and getting updates a LOOONG time ago. 

 

That aside, AT&T is a joke.

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