Ask a question
Wed, Apr 1, 2020 12:41 AM
2 months ago
Thanks for reaching out. Here are things to know about unlocking your device through AT&T. Was your device on an AT&T postpaid account for sixty days with no past due or unpaid balance, or on an AT&T prepaid account for six months? If so, and if it meets the other requirements listed in the preceding link, then please call 800.331.0500 or go to the Contact AT&T Wireless page and scroll down for chat.
Have a great weekend.
James, AT&T Community Specialist
Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.