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Thursday, June 15th, 2017 10:46 PM
[Per Guidelines: Keep it Relevant and Appropriate.]
6 years ago
I definitely understand wanting to have a device which you find comfortable to use. I would be more than happy to assist in this matter.
The good news is our Buyer’s Remorse period allows you to return or exchange your device within 14 days of the original purchase date. To process your return or exchange for a device, you must visit the store where it was purchased. Please click here if you’d like to schedule an appointment now.
We also have more helpful information on our return policy which can be found here.
I hope this information is useful! Have a fantastic rest of your day.
Donna, AT&T Community Specialist
ACE - Sage
@IsPeadO The restock fee may be more than the purchase price. You might want to look into unlocked phones at Best Buy.
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