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Tue, Jun 2, 2020 2:21 PM
Hi there: I 'd like to at least upgrade my software to android 7.1
a month ago
is it an at&t branded phone?
Good Afternoon @ssjensenfitzgerald,
Let's see if we can help you get your software updated. We would need to determine what device that you currently have to see if it is capable of updating to 7.1 or 8.0.
Our AT&T Device Support page is an excellent resource for helping use the different functions on your device, including how to update the software.
Please let us know if this helped out!
LotieS, AT&T Community Specialist
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ACE - Guru
@ssjensenfitzgerald , hope you can come back and answer our questions. LIke, what phone? The model would be nice. For example, is it a Samsung S4? (answer for that one is - not possible).
So, if you want help, we need more info.
How can we improve?
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