I Factory Reset My S7 Edge And It Stayed On The June 1, 2017 security patch and It can't update

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@ItsDavidTubeHD wrote:

But, I have a Metro PCS sim card. Does that cause a problem.

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Yeah it does your not going to get updates EVER...  ATT only updates phones connected to the ATT network on ACTIVE ATT accounts.  

Good afternoon @ItsDavidTubeHD!

I can understand the importance of keeping your phone system up-to-date. I’ll be happy to help you with this!

To ensure you receive and install these updates, it is important to meet the following requirements:

• The device must be connected to the AT&T network
• Your phone needs to be fully charged and connected to Wi-Fi
• Check and ensure the previous version is currently installed

For additional support, please visit the Troubleshoot & Resolve Tool. After logging into your account, select Software update to follow a personalized guide.

Thank you for reaching out and have a wonderful day!

Anabel, AT&T Community Specialist

But, I have a Metro PCS sim card. Does that cause a problem.

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@ItsDavidTubeHD wrote:
Why?

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Because that is how ATT wants to do it...  You have to be a ATT customer connected to a ATT tower...  They have a database that gets checked before att will allow the download.  ALL att updates are FOTA(firmware over the air)..

Nvm, after a long time, I just changed the firmware to a US unlocked (no bloatware) and recieving updates 🙂

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@ItsDavidTubeHD wrote:

Nvm, after a long time, I just changed the firmware to a US unlocked (no bloatware) and recieving updates 🙂

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Yelp but I can't tell you to do that or I would for sure...

I already changed the firmware to SM-G935U 🙂

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