The Samsung Galaxy S24
Daddydave911's profile

New Member

 • 

2 Messages

Sunday, March 5th, 2023 1:13 PM

I cannot get the phone to work because of the sim card

How can I put one Sim card in this phone and it work for text and calling. Go out, purchase a new sim card kit, and try to set it up and it says emergency calls only, sim not registered. Customer service says it's the phone not the sim but yet reinserted the first sim card from another phone and it work again.

ACE - Sage

 • 

116.1K Messages

1 year ago

Well since you've provided zero information on what phone, and 

if you have activated the new sim card with a new phone number or the old phone number and paid for service, how are we suppose to advise?

New Member

 • 

2 Messages

1 year ago

Sorry  about that didn't mean to hit the post button it's a s23ultra I bought it at a wholesale place it's not a samsung the phone is unlocked the sim card was brand new with a new number I just put my wife's sim to make sure it worked before buying the sim and stuff and it did worked good but didn't with the new one also tried a TMobile one today it works?

ACE - Sage

 • 

116.1K Messages

1 year ago

it's a s23ultra I bought it at a wholesale place

So not a legit Samsung or carrier seller.  Got it.

 it's not a samsung

?  Pardon ?  Explain?  Or typo?

 the phone is unlocked

How do you know?

the sim card was brand new with a new number

Activated and paid?

 I just put my wife's sim to make sure it worked before buying the sim and stuff and it did worked good

So it worked on the same carrier with her SIM?

but didn't with the new one also tried a TMobile one

 

 today it works?

So it was not activated...now it is?

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.