The Samsung Galaxy S24
lesguerra's profile

Contributor

 • 

1 Message

Thursday, May 23rd, 2013 2:13 AM

HTC Vivid problems after upgrade

Hello, I need some help. I have a  HTC Vivid, phone was perfect, but after an upgrade I got problems. When changing from one application to the next the phone gives me a white screen with HTC logo in it, then it turns dark with a "uploading" window. I wait for about 40 seconds before i goes from reading messages to brouse the Internet or making a call or anything. Please help.. how can i fix the problem? 

Former Employee

 • 

1.1K Messages

11 years ago

Thanks for your post lesguerra. What type of upgrade did you do? Are you talking about a software update? If so, I would recommend contacting HTC here

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.