Troubleshoot your device issues
jwjans's profile

Contributor

 • 

1 Message

Mon, Apr 13, 2015 1:09 PM

HTC One M8 Keeps coming on to a multi-colored screen

My phone has been doing some wierd stuff.  It flashes back and forth to a multi-colored screen. It will also randomly go in to "car" mode. I have never turned car mode on before. It does not do a "re-start" which I have seen in other posts, but it keeps turning in to what appears to be a "lock screen" but when I tap it, it goes away. It has doen this before, but then it just stopped. Now it makes it hard for me to type on it as it will randomly appear when I'm trying to make a call or type a text. Sometimes over and over. Is this a reboot issue or something else?

 

thanks,

 

jw

Community Support

 • 

15.2K Messages

7 y ago

Hello! @jwjans  thanks for posting your concerns about your phone. So we can help get this resolved, Please send me a private message by Clicking Here and include the following information:

 

Your cellular or account number

Your full name

A good alternate number to contact you for troubleshooting

The best date and time to contact you

 

Thanks!

Charise

Need help?
Fix, replace or check device delivery
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.