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bwnm0313's profile

Contributor

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1 Message

Fri, Jan 6, 2017 3:02 AM

How to get a return label?

I've been trying to return a phone for like a month and I called twice, they said that they would send me a return label and never did. Is there a better way of going about this?
Gary L

ACE - Expert

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16.1K Messages

6 years ago

 


@bwnm0313 wrote:
I've been trying to return a phone for like a month and I called twice, they said that they would send me a return label and never did. Is there a better way of going about this?


Who is they?  AT&T?  Asurion? 

 

What are you returning?  Next upgrade?  New phone? Warranty repair?  Switcher trade-in?

 

Did you order by mail?  A return label generally comes in the box? (for returning the NEW phone that came in the box).

 

 

 

 

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