Pre-order the New Samsung Galaxy Z Flip4 & Galaxy Z Fold4 and, for a limited time, get twice the storage and a free case!
The Samsung Galaxy Z Flip4
AshlynnStar909's profile

Contributor

 • 

2 Messages

Thu, Sep 20, 2018 8:46 AM

How to find your IMEI number on a phone I no longer have?

Hello I had a Motorola G 5th Gen Plus and I seem to have lost it somewhere. It still has some personal information on it of mine and I want to report it but I don't have the original packaging and its not connected to my account anymore but used to be. 

How can I find the IMEI number so I can report it lost?

Gary L

ACE - Expert

 • 

16.1K Messages

4 y前


@AshlynnStar909 wrote:

Hello I had a Motorola G 5th Gen Plus and I seem to have lost it somewhere. It still has some personal information on it of mine and I want to report it but I don't have the original packaging and its not connected to my account anymore but used to be. 


I'm not sure what the personal information has to do with reporting it (lost?)..

 

dmapr

ACE - Expert

 • 

6.4K Messages

4 y前

You can't. Either the original packaging or physical access is required to get the IMEI.

Contributor

 • 

2 Messages

4 y前

Now, I forgot to mention this, I had it connected to my account before for a few months could I find it in my old statements??

Lilybell2

ACE - Professor

 • 

2.1K Messages

4 y前

It might be on an old statement.  It's worth checking.

 

 

Need help?
Fix, replace or check device delivery
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.