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kingodalmighty5's profile

Contributor

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1 Message

Wed, Dec 13, 2017 6:23 PM

how to enter download mode???

How do I enter download mode on my alcatel one touch phone, model 4060A ???

ATTHelp

Community Support

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172K Messages

4 y ago

Hi there @kingodalmighty5,


I can help you out with that! To place the phone into download mode, you can follow the steps below:


1.    Start by holding down the Power button for a few seconds in order to switch off the device.

2.    Afterwards press and hold Volume Down and Power key for a while.

3.    You should now be in the Download Mode.



You can also find additional troubleshooting steps and the user manual for your specific device through the AT&T Device Support website.


Have a great rest of your day!


Linda, AT&T Community Specialist

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