The Samsung Galaxy S24
deniyulianti's profile

Contributor

 • 

2 Messages

Sunday, November 13th, 2016 1:30 PM

How do I use Vietnamese Keyboard on ZALO

Hi all.
I have a problem using physical keyboard which is Vietnamese language on ZALO Instant Messaging.

I have tried some keyboards but it cannot work such as TS Keyboard, Viet telex keyboard, Guobi Vietnamese keyboard, IQQI, Redraw keyboard, viet fast keyboard, vietname keyboard, vietnamese keyboard, vietnamese for GO keyboard and so on.

My problems are whenever I try to type some words, there was blinking on ZALO so that I cannot use the physical keyboard; and the background color for the keyboard is white that is not clear for typing since same color with ZALO's background.

I use Remix OS version 3.0.205 (kernel version is 4.4.19-android-x86_64) with Android Marshmallow version 6.0.1 that runs over VM-ware Workstation Player 12.5.

Please help me out. I would appreciate for any suggestion and help.

Community Support

 • 

231.2K Messages

7 years ago

Hello @deniyulianti!

 

That’s a very interesting question and I’ll be happy to help!

 

Usually you can change the font on your keyboards by going into settings, but if it’s doing the same with multiple keyboards and only with the Zalo app and nowhere else, it’s likely an issue with the settings in Zalo.

 

One thing you can try which may help is to clear the cache on the app from the settings on your phone. Those are typically listed in Settings > Applications > Applications Manager then the Zalo app and tapping clear cache. You won’t lose any information by doing this.

 

If this does not clear it, I would recommend reaching out to Zalo directly and they should have some good information that can help with this problem.

 

You can locate their contact information on the Android Zalo site. Near the bottom of the page, you’ll see and option to email them for further assistance.

 

I hope this helps and please let me know if you have any questions. Have a great day!

 

 

Anabel, AT&T Community Specialist

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.