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Contributor

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1 Message

Thu, Apr 24, 2014 5:42 PM

HELP UPGRADING MY SKYROCKET GINGERBREAD

Hi,

 

I am in Jamaica. I have an ATT Samsung Galaxy Skyrocket S2 (GINGERBREAD.UCKJ2 Android Version 2.3.5) and need to upgrade to the 4.12 Android. Each time the firmware downloads the program bombs out... I need help please! the phone keeps dropping the network multiple times in a day. Thanks!

Responses

Rickbeta93

Employee

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19 Messages

6 years ago

Hi, good afternoon Jamaica. I can definitely help you with that. My guess from what I read is that you are trying to do the update over the air while being connected to Wi-Fi, have you tried upgrading your software by using Samsung Kies Air? Here is the direct link which also has Tutorial videos on how to's.

 

http://www.samsung.com/us/kies/

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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