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ferdoabimanyu's profile

Tutor

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4 Messages

Mon, Apr 20, 2015 6:26 AM

Haven't Received LG G3 Lollipop Update

I haven't received the 5.0 Lollipop update for my LG G3 which was release by AT&T since February.. I called the AT&T customer service and the LG customer service but there is no solution till now, they were useless. They only made me call LG and AT&T back and forth blaming each other for the issue. So now I don't know who is supposed to send the update to my device and I have been waiting for it since February. Please help me finding the solution for this issue.. Thanks!
GLIMMERMAN76

ACE - Expert

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23.4K Messages

7年前

@ferdoabimanyu are you an ATT customer?

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If so call customer care and make sure your imei is right in the system.

Tutor

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4 Messages

7年前

@GLIMMERMAN76 yes I am an ATT customer. My IMEI is right, I called the customer care many times and everytime I call they asked for my IMEI and they got it right but they just can't solve my problem..
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