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Wed, Aug 5, 2020 10:45 PM

Group message responses

When I send a group message, the responses come back individually instead of to the group. How do I fix that? 


Brand User

Community Support


144.6K Messages

5 months ago

Hi @acannondunn,


Thanks for reaching out! We'd love to assist you.


Please let us know what device you're currently using, and whether or not it's updated with the latest software. Also, we'd like to know if you've made any recent changes to your account, or recently changed devices. If you have, please let us know. Lastly, let us know how long you've been dealing with this issue. This information will help us determine what is going on. 


We look forward to your response!


Collin, AT&T Community Specialist

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