Group message responses

Hi @acannondunn,

Thanks for reaching out! We'd love to assist you.

Please let us know what device you're currently using, and whether or not it's updated with the latest software. Also, we'd like to know if you've made any recent changes to your account, or recently changed devices. If you have, please let us know. Lastly, let us know how long you've been dealing with this issue. This information will help us determine what is going on. 

We look forward to your response!

Collin, AT&T Community Specialist