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1 Message

Saturday, July 31st, 2021 11:17 PM

Google pixel 4 xl locked

Hello, someone could help me, I bought my google pixel 4 xl by amazon but
supposedly the seller was unlocked and I got blocked, I am from Colombia and
the company that is associated with the phone is AT&T and I cannot unlock it
because it tells me that I have payments pending, someone would be very kind
and could help me solve my problem.

Accepted Solution

Former Employee


32.9K Messages

2 years ago

Get a refund there’s nothing anyone or AT&T can do to help you 

ACE - Professor


2.1K Messages

2 years ago

Unfortunately, it looks like you've been scammed by a 3rd party seller.  Constructive is correct, there's nothing that anyone at AT&T can do for you, nor anyone at Google.  As the device you received is not as it was described when you purchased it, e.g., it is obviously NOT carrier unlocked, contact Amazon about a refund. 


ACE - Sage


113.1K Messages

2 years ago

I will 3rd the reply.  AT&T can't help you

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