
New Member
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4 Messages
Getting Test message: Emergency Alert - This is a TEST of AT&T Wireless Emergency Alerting System
Hi,
I am getting almost everyday multiple test messages like below.
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Emergency Alert (exercise)
This is a TEST of AT&T Wireless Emergency Alerting System. Please Ignore 0000C759-15548E9
Emergency Alert (Operator)
This is a TEST of AT&T Wireless Emergency Alerting System. Please Ignore 0000C75B-15548E9
Emergency Alert (Operator)
This is a TEST of AT&T Wireless Emergency Alerting System. Please Ignore 0000C75D-15548E9
Emergency Alert (Operator)
This is a TEST of AT&T Wireless Emergency Alerting System. Please Ignore 0000C75F-15548E9
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My phone is OnePlus2-Android, I did all below & still getting above test alerts
I did register for DND through https://www.donotcall.gov/
I called AT&T customer support & requested to be removed from Test alerts
Accepted Solution
Official Solution
ATTHelpForums
Community Support
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2.7K Messages
1 year ago
Hello Community,
This feature is not enabled by AT&T by default, so you shouldn't be seeing these. If you are getting them, they may have been activated via the developer version of iOS or Android. These messages can also occur if your device is jailbroken (the OS was altered from it's original intent) or Non-AT&T Branded.
What you can do
Non-Branded Devices
If you have a non-US market device or a device you brought from another carrier (Bring Your Own Device), some do not have the same specifications and may be on by default. Because it is not an AT&T branded device, AT&T does not have the ability to resolve this.
If you don't have a jailbroken device, and are still getting these alerts, please ask a question and we'll look into your specific issue.
ChrisZ, AT&T Community Specialist
(edited)
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Accepted Solution
Pyroteknikid
New Member
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3 Messages
2 years ago
(edited)
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Constructive
Former Employee
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32.9K Messages
3 years ago
although the frequency of your alerts are odd. You cannot stop them they are required by the fcc and other government agencies. There is no opt out option. Same as the alerts on your tv or radio.
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ATTHelp
Community Support
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225K Messages
3 years ago
Good Morning @VenkataraoN,
Thanks for your help @Constructive .
You do in fact have the option to opt out of Wireless Emergency Alerts what you cannot opt out of are presidential alerts. To do this on your device, you would need to check the manufacturers site for how to do that. as you are using a non supported device with AT&T. I agree the frequency of those messages is odd, you should see an option to turn those notifications off.
Let us know if you need additional assistance.
MichaelY, AT&T Community Specialist
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Ncatania
New Member
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1 Message
3 years ago
Hello if someone could help me that would be quite beneficial. I am getting pop ups (not messages) on a phone that has not been connected to a wireless provider for calling saying, "Emergency Alert (not available), this is a TEST of AT&T... 0000DB7F-15548E9."
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Bluelamp
New Member
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1 Message
3 years ago
I am having the same issue as Ncatania. The device this is happening on wasn't even an at&t device. Is this a virus?
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hATeT
New Member
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2 Messages
3 years ago
Same here. I'm not an AT&T customer. It's not an AT&T phone. The phone doesn't even have a SIM card. And I still get multiple tests everyday now. Are they planning for Martial Law or something?
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fisher2
New Member
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1 Message
3 years ago
I'm not a AT&T customer directly but rather through Crickett Wireless. Both my wife and my phones are receiving these pop up test alerts and they are obnoxious. Random times could be 3am or during the day.
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gargabri
Contributor
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3 Messages
3 years ago
I can help out with your problem.
1. The DND doesn't work for WEA.
2. The issue isn't with AT&T really, it is with your phone.
All phones receive the Test Alerts but they are not supposed to display the Test Alert unless you want them to.
What kind of phone do you receive the Carrier and FEMA Test Alerts on?
Is the phone been jailbroken or has a developer version of the operating system?
Those are the 2 biggest reasons you get the Test Alert.
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Robbie622
New Member
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1 Message
2 years ago
I am getting the same alerts ... 6 times in the last 5 minutes, got one while writing this message. Now, I watch enough tekkitrealm to know that messages with grammar this bad are probably not real... Especially when they spell AT&T wrong.
This is a TEST of AT&T Wireless Emergency Alerting System. Please ignore this message. We are testing the new WEA 3.0 360 chars this is a TEST. No need to worry. This is a Test This is a test of the ATT Wireless Alerting System, This is only Test This is a Test of the Wireless Emergency Alerting System, This Only a Test No need worry, Test: 0000EC2D-15548E9
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