What is happening with 3G?
brorobw's profile

Contributor

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3 Messages

Wed, Jul 3, 2013 9:29 PM

Galaxy Tab 2 Jellybean Update: Now Doesn't Recognize Sim Card

I just bought the Galaxy Tab 2 yesterday for my wife. Worked great, and makes a good mobile hot spot. Later in the afternoon, an update notice appeared. I ran the update: 440meg+ and now the tablet has Jellybean. But the sim card in no longer recognized, the data usage widget doesn't show our family plan usage, and no mobile hotspot available. Any suggestions?

ATTJulieCS

Former Employee

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1.1K Messages

9 y ago

brorobw, thanks for letting us know you're having trouble since the update.  Can you please send us a Private Message with your account number, contact information and the best time you can be reached? We'll be happy to try to help! 

Contributor

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3 Messages

9 y ago

At some point the next day everything was restored! Thanks!
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