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What is happening with 3G?
unicorncomputer's profile

Tutor

 • 

7 Messages

Tue, Oct 16, 2018 2:08 PM

Galaxy S7 and S7 Active not getting android updates

I have two phones that are not getting any further android software updates, when you check for software updates they say that the software is up to date.

 

Phone info:

 

Galaxy S7

  Android version       : 6.0.1

  Android patch level : 2-1-2016  

  Baseband version   : G930FXXU1AFB4

  

Galaxy S7 Active

  Android version        : 7.0

  Android patch level  : 2-1-2017

  Baseband version    : G891AUCU2BQB2

 

I noticed both patch levels end on Feb 1.  Not sure if that is just a fluke or something to do with it.

 

How can I get these phones to continue to update?

 

Thank you,

 

Steve

GLIMMERMAN76

ACE - Expert

 • 

22.5K Messages

3 y ago

your using them on ATT as a ATT postpaid or prepaid customer?

Tutor

 • 

7 Messages

3 y ago

I am a Prepaid customer.



Thank you,



Steve

Tutor

 • 

7 Messages

3 y ago

How can I get this phone updated to Android 8, according to all the articles I have read, it is available for this phone back in June 2018.

 

Thank you,

 

Steve

Tutor

 • 

7 Messages

3 y ago

Any ideas?

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