
Contributor
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4 Messages
Galaxy S5 Update Failed
My friend thought it would be cool to root my phone. I'll admit that I shouldn't of let him do it, I used apps to switch the status back to official and everything. Yet I cannot get OTA updates to go past 33% without it saying "Update Failed!" And my KNOX counter hasn't been moved to 0x1 so it tells me my warranty is still valid. What can I do to update? I really want to keep my phone up to date because i'm on the AT&T Next plan and i'm quite a loyal customer. I just want help for this.
GLIMMERMAN76
ACE - Expert
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23.6K Messages
8 years ago
have your friend odin the device back to stock.
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cartergregg
Contributor
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4 Messages
8 years ago
He told me he tried that and it said Error.
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GLIMMERMAN76
ACE - Expert
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23.6K Messages
8 years ago
take it to a samsung experience center inside bestbuy and let them flash it then
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