The Samsung Galaxy Z Flip4
cartergregg's profile

Contributor

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4 Messages

Saturday, April 4th, 2015 2:40 AM

Galaxy S5 Update Failed

My friend thought it would be cool to root my phone. I'll admit that I shouldn't of let him do it, I used apps to switch the status back to official and everything. Yet I cannot get OTA updates to go past 33% without it saying "Update Failed!" And my KNOX counter hasn't been moved to 0x1 so it tells me my warranty is still valid. What can I do to update? I really want to keep my phone up to date because i'm on the AT&T Next plan and i'm quite a loyal customer. I just want help for this.

GLIMMERMAN76

ACE - Expert

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23.5K Messages

8 years ago

have your friend odin the device back to stock.

Contributor

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4 Messages

8 years ago

He told me he tried that and it said Error.

GLIMMERMAN76

ACE - Expert

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23.5K Messages

8 years ago

take it to a samsung experience center inside bestbuy and let them flash it then

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