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The Samsung Galaxy Z Flip4
alanbuda's profile

Contributor

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2 Messages

Fri, Dec 4, 2015 2:30 AM

Galaxy s5 / Check Imei status outside U.S.- Emergency calls only

Hi friends, I have a problem, I bought an AT&T galaxy S5 on E-bay (I am from Chile), the seller said it was clean and unlocked, and I used the phone for about 8 months and it worked like charm, last month my phone showed a message and I couldn't make calls or get internet (4G), I did hard reset but nothing happened.. restored, updated etc but nothing solved the problem. the phone was without signal for 2 days and it suddenly worked again! until yesterday, I got the same problem... I can see the signal bar, the sim card is recognized (MOVISTAR) but when I call it says "Emergency calls only". I tried with another simcards (WOM, ENTEL, CLARO) and they worked!!! but only with MOVISTAR it's not working... I went to movistar and changed the simcard but the problem continues... now my question is: how can I know if the IMEI is blacklisted or something? and how can I fix it?

ACE - Sage

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102K Messages

7 years ago

Either the SIM card, the account or the sim slot is having problems.  Not related to ATT or former owner.

 

 

Contributor

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2 Messages

7 years ago

but dear, the simcard works in another phone, and other simcards (from other companies) work in my phone. 

 

now when I put my simcard it says

(PHONE NOT ALLOWED MM#6)

ACE - Sage

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102K Messages

7 years ago


@alanbuda wrote:

but dear, the simcard works in another phone, and other simcards (from other companies) work in my phone. 

 

now when I put my simcard it says

(PHONE NOT ALLOWED MM#6)


Ah, I have seen this error before, but for a different device.  @GLIMMERMAN76?

 

GLIMMERMAN76

ACE - Expert

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23.5K Messages

7 years ago

PHONE NOT ALLOWED MM#6

 

your phone is blacklisted by your carrier for some reason.  That is what that code means.

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