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hoachen1031's profile

Contributor

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1 Message

Thu, Apr 16, 2015 4:08 PM

Galaxy Note 4: getting message not sent error using text

Hi, is anyone else getting this (message not sent) error using the basic texting app. This has been happening for about a month now and I get that error at random times for no ryhme or reason. I can still receive incoming texts messages but I can't send out. The lenght of time in which I can't send a message also tends to vary from a few minutes to more than an hour. Help please! THanks!

Community Support

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15.2K Messages

6 y ago

Hey there @hoachen1031

 

I’d be happy to help with this messaging issue! Do you notice any drop in signal strength when this issue occurs? Also, does this occur with particular contacts or seemingly all contacts? As a test, I would recommend installing and testing an alternative messaging app such as “Messenger” by Google Inc. to determine if the same issue persists.

 

Thanks,

Charise

 

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