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1 Message

Mon, Sep 23, 2013 2:39 AM

fusion 2 not rotating

Less than two weeks ago, I purchased the Fusion 2 (Huwai U8665) and until tonight, everything was working fine. However, when I went to send a text message/type a note in notepad, the screen would not auto-rotate. I tried a factory reset, but that didn't fix the issue. It does rotate, however, when using the camera function - but that is the only function that correctly auto-rotates (or sometimes if you tap/thump the battery cover when trying to type). I haven't dropped it or otherwise abused it (in fact, I just completed the initial account refill tonight). Is there some sort of way to re-calibrate the sensor(s) without having to return the phone I *JUST* purchased? I'm running Android 2.3.6, if that's of any import.



Former Employee


4.9K Messages

7 years ago

Hello, coldspit47!


Are you still having difficulty getting your Fusion 2 to rotate? If so, please send us a message by clicking here. We can get our tech support experts in touch with you to determine what the problem is.


Be sure to include your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope in the top right corner of your screen.


In the meantime, please let me know if you have any additional questions or concerns!



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