
Contributor
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2 Messages
Frozen Screen on Samsung Galaxy S7 Active Could Not Reboot
I had a problem with my Galaxy S7 Active.
Galaxy S7 phone was stuck on the AT&T logo when we woke up in the morning. We tried the following:
- Tried to restart - would not restart, stayed frozen
- Tried to hold the power + home + volume up button - would not restart stayed frozen stayed frozen
- Tried to hold the power + home + volume down button - would not restart stayed frozen
- Removed sim card - would not restart, stayed frozen
- Finally, held power button + volume down button - restarted and finally worked!
Hope this helps somebody!
-Dab
DabBot
Contributor
•
2 Messages
5 years ago
Held power button + volume down button - restarted and finally worked!
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