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The Samsung Galaxy Z Flip4
DabBot's profile

Contributor

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2 Messages

Sun, Mar 4, 2018 4:46 PM

Frozen Screen on Samsung Galaxy S7 Active Could Not Reboot

I had a problem with my Galaxy S7 Active.  

 

Galaxy S7 phone was stuck on the AT&T logo when we woke up in the morning.  We tried the following:

  • Tried to restart - would not restart, stayed frozen
  • Tried to hold the power + home + volume up  button - would not restart stayed frozen stayed frozen
  • Tried to hold the power + home + volume down button - would not restart stayed frozen
  • Removed sim card - would not restart, stayed frozen
  • Finally, held power button + volume down button - restarted and finally worked!

Hope this helps somebody!

 

-Dab

Contributor

 • 

2 Messages

5年前

Held power button + volume down button - restarted and finally worked!

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