ACE - Sage
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111.1K Messages
Firefox and hacked accounts
I installed Firefox to help someone who was complaining of high data use on her browser. Within 24 hours I was notified of suspicious activity, attempt to login to my gmail and iCloud account. My computer lists devices and access, where and what browser.
I have uninstalled Firefox, changed passwords and for extra security, added 2 step verification on the accounts.
I have uninstalled Firefox, changed passwords and for extra security, added 2 step verification on the accounts.
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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
kdfederer
ACE - Expert
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13K Messages
9 years ago
you may want to scan for malware and viruses.
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formerlyknownas
ACE - Sage
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111.1K Messages
9 years ago
Neither sign in attempt appears successful. Very fishy.
I didn't sign in to Firefox.
The only connection is my google play account used to download the app and the iTunes account is on the same device. The entire time I used Firefox it was glitchy. I'm wondering if it was downloaded with a bug piggybacked?
Both Google and Itunes saw a foreign device and IP address and locked out the intrusion. The information shows a Windows computer using Firefox browser, with an IP address in Africa. (Still won't let me add a picture?)
FYI, if you have ever been locked out of your iTunes account, they don't kid around. 3 methods to get back in: rescue email, security questions and 2 step verification. If you don't set one of these up, or forget the security questions, you can be locked out for a while.
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Anonymous
New Member
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25.7K Messages
9 years ago
sounds like it may be a redirect issue. There is a redirect virus going around that installs as an add on only on firefox. Seems to infect pc and android lately. I would veriify that the apn is correct as some that have gotten infected state that a proxy was changed to allow web browsing through the virus only.
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formerlyknownas
ACE - Sage
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111.1K Messages
9 years ago
Hmmm.
Might this have caused the glitchy function on my phone? The app didn't run smooth at all. Video wouldn't run well, pages reloading or slow.
Might this also be cause for the high data being reported? The phone in question is reporting high data use of video on Firefox browser, despite having mobile data switched off when using the browser. Data use is reported at times the phone is NOT using the browser.
I wish I had the option to post my screen shot. I ran the same CNN news video on Firefox and the plain internet browser on my phone for a total of about 30 minutes each. Firefox used about twice as much data. 175 mbs vs 85 mbs . I can't understand that at all.
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Anonymous
New Member
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25.7K Messages
9 years ago
https://play.google.com/store/apps/details?id=org.malwarebytes.antimalware&hl=en
I trust malwarebytes on my mobile more than any other. It detected the plug in on the computer where some others didn't. I would also look for other apps installed on the device that don't belong. I was troubleshooting high data usage on an s5 and found an app called datafix that used chrome to access the malicious downloads. I know chrome has an option in settings to add a proxy within the browser.(don't know if that forwards to the mobile version. Did you download from the playstore or other. I was going to check firefox on my test device.
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formerlyknownas
ACE - Sage
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111.1K Messages
9 years ago
I used the play store and had "unknown sources" set to NOT allow. Lookout scans everything and it passed.
We were testing 2 apps together. The other is Llama. The person is using it because the 4.4.4 update wasn't switching her phone from wifi to mobile data properly. The app was doing an okay job. Our digging did discover an occasional faulty change to mobile at night.
I chose to play it safe and uninstall Firefox. But will scan for leftovers....
Thanks for the info.
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