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Contributor

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1 Message

Thu, Sep 14, 2017 11:34 PM

Find contacts

I did a factory data reset on my Galaxy S6 active and all my contacts were erased. How do I get them off my sim card?

Responses

Accepted Solution

Official Solution

sandblaster

ACE - Expert

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37.9K Messages

3 years ago

It is unlikely your contacts are stored on your SIM card. If you don't have them backed up or stored in the cloud on your google account, they are probably gone.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

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1 Message

2 years ago

Lost all my contacts need help to find out why and how to get them back

Contributor

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1 Message

2 years ago

I guess so I'm not to savvy on these phones and tablets yet but trying to learn

lizdance40

ACE - Sage

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75.2K Messages

2 years ago

Since this is post d in android, you should all be backing up to google.  In accounts, under back up Account, please enter or select the google Account used to sign in and set up your phone 

 

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

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4 Messages

2 years ago

If not backup, it is hard to make a recovery of your phone contacts, unless you find a recovery software to help you recover deleted contacts, I just use MobiKin doctor, I think it is possible to recover data on Android phone.

Contributor

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1 Message

2 years ago

My old phone is Verizon Wireless & wasn't backed up. I can't get my contacts from old phone & old phone won't power on. What do I do?