Skip to main content
AT&T Community Forums
The epic new Samsung Galaxy S21 5G is available for preorder now!

New Member


1 Message

Fri, Nov 27, 2020 10:51 PM

E-sim QR code to activate open new phone

I got a new phone on Amazon, and my current sim card does not fit. Is there a way to obtain an QR-code for an E-sim in my old phone to scan it in my new phone and get it activated without going to the store. 



ACE - Professor


1.9K Messages

2 months ago

It doesn't work that way.  The phone that's going to have the eSIM must be a model that's provisioned by AT&T for eSIM. 

You should be able to order a physical SIM for the new phone, and that's likely going to be your best option. 

Note: If your issue has been resolved, please mark the post that resolved your issue as the solution. Select "Accept as Solution" to help others with the same issue find an answer.
Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Get started...

Ask a new question