The Samsung Galaxy S24
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New Member

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1 Message

Thursday, April 15th, 2021 9:14 PM

Error invalid number

I am trying to set uber back up on my android phone and they are telling me they can't send me a confirmation sms because I have the number blocked. When I text START to the number they give me it gives me this error:

Error Invalid Number. Please re-send using a valid 10 digit mobile number or valid short code. START

Community Support

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231.3K Messages

3 years ago

Good Morning @Hawknasty13

 

Not being able to access your ride-sharing apps can indeed be a problem. Allow us to guide you in the right direction!

 

If the mobile number you're have is blocked or you're using a block- spam calling/texting feature, you will need to unblock/turn off the feature in order to receive the confirmation text. 

 

If you still require assistance with the ride share app, you will need to contact Uber for additional troubleshooting.

 

We hope this helps.

 

Dwight, AT&T Community Specialist 

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