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The Samsung Galaxy Z Flip4
RyanH80's profile

Contributor

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2 Messages

Tue, Jul 8, 2014 10:17 PM

"Emergency Call" button location on Galaxy S4 etc

Unfortunately the "Emergency Call" button is placed immediately above the "Home" button. On the S4 Active, and most likely with other models, with ANY of the screen lock options set it is VERY easy to dial 911 by mistake. You are given no ability to turn this off, ask for confirmation before dialing, or even relocate the emergency button to another spot of the screen.  Simply touching the lower side of the phone 3x will dial 911 from your pocket.  The only solution ATT has given is to disable the screen lock.

 

I feel this is something that needs attention but customer service essentially says to deal with it.    In the past few months I have answered my phone several times only to find that the local authorities are returning my call.  I have also read about this on a number of public forums.  I imagine the FCC would love to know about this trend.

johninsj

Professor

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3.1K Messages

8年前

The FCC likely knows. According to some statistic I recall reading somewhere, upwards of 40% of all 911 calls are butt-dials. Ah found it:

 

http://www.huffingtonpost.com/2012/10/10/butt-dialing-overwhelming-911-call-centers-_n_1954420.html

 

It happens to me on my Note 3 as well. You can try adding a second emergency dial number, make that number your own number. Then you at least have a 50-50 chance of not dialing 911.

Contributor

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1 Message

8年前

Try an app called "Cover", pocket dialing 911 solved!
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