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Jamincarol's profile



1 Message

Thursday, August 17th, 2017 12:34 AM


Unable to sync my email. Never had an issue, then all of a sudden I get a message unable to connect to server. Not sure how to fix

Community Support


221K Messages

6 years ago

Hello @Jamincarol!

It may be discomposing when your email stops syncing. Email is an immeasurable communication aspect in my practice. I am eager to assist!

Although our older email servers are in the process of retiring, we have provided an AT&T Email Updater link to fix the issues you are experiencing. When you arrive at the main screen, please check the box and click Continue. Then follow six easy steps to configure and update your settings.

You can also check out this link for the Update Email Server Settings for AT&T thread. If you run into any issues with the automatic updater, this will walk you through a manual configuration.  

I know this information will be helpful to you. Thank you for reaching out to us here on the Community Forums and have a spectacular weekend!

Jenn, AT&T Community Specialist

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