Troubleshoot your device issues
TsID789's profile

Tutor

 • 

5 Messages

Thu, Aug 27, 2015 9:16 PM

Do AT&T postpaid devices get OTA firmware updates if you use it on a Go Phone plan?

Do AT&T carrier phones still get OTA firmware updates if they are used on an AT&T prepaid Go Phone Plan?

 

Or do you need to be on AT&T postpaid in order to get the intended OTA updates for said phone?

 

 

Accepted Solution

Official Solution

kdfederer

ACE - Expert

 • 

12.6K Messages

7 y ago

They should update just like the postpaid phones. As long as you are on the AT&T network, the phone should update.

If in the settings, there is a place to check for updates, your phone should be able to get the update.

You will need a data plan or be able to update over wifi.

Tutor

 • 

5 Messages

7 y ago

Oh, that'd be great. Thank you!!!

Need help?
Fix, replace or check device delivery
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.