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The Samsung Galaxy S24
IamChrisBarras's profile

Contributor

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2 Messages

Sunday, December 2nd, 2018 1:33 AM

Device unlock tablet

I have zte k88 at&t tablet and it keeps saying it's unrecognised could someone please help me solve this I need to unlock it so I can use this I got it as a gift from a third part store 

Accepted Solution

Official Solution

Community Support

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232.2K Messages

5 years ago

Hello @IamChrisBarras,

 

We can definitely assist you with the unlock process. Please dial *#06# on your cell phone, to find the correct IMEI for your wireless device. Also, be sure to review our Unlock Eligibility Requirements before submitting an unlock request on our Device Unlock Portal, to find out what's needed to unlock your AT&T device. Let us know if you have any further questions or concerns.

 

Sean, AT&T Community Specialist

Contributor

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2 Messages

5 years ago

[edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.] is my imei but it says it is unrecognised

Community Support

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232.2K Messages

5 years ago

Hi @IamChrisBarras



For your privacy please do not post IMEIs in public view.

We need to review your account in detail so we are sending a Private Message (PM). Please check your Forums Inbox for a PM from ATTCares and reply so we can get to work.

Thank you.

Kenneth, AT&T Community Specialist

New Member

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2 Messages

3 years ago

How do I dial *#06# on iPad to get IMEI number

Community Support

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232.2K Messages

3 years ago

How's it going @? Let's share another method to finding the IMEI of your iPad.

 

You can locate your IMEI by:

  1. Going to Settings
  2. General
  3. About
  4. Look for your device serial number then scroll down to locate your IMEI.

Please let us know if you still have trouble retrieving your IMEI for your iPad.

 

Thank you for reaching out the Community.

 

Jonye, AT&T Community Specialist

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