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SomeoneOverHere's profile

Tutor

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6 Messages

Mon, Oct 17, 2016 12:31 PM

D850 not receiving OTA

I have an ATT branded LG G3 (d850)

 

It's completely stock..not rooted and I'm not receiving the OTAs.

 

I'm stuck on KitKat  4.4.2.

 

I've tried everything.. Factory Reset.  Tried another SIM card.. Settings / Update.. setting time forward a day and Settings / Update.  I 've done this on Wifi and off of Wifi without any luck.

 

ATT says they can't push the OTA.

 

Is there anything else I can try?

 

thanks.

ACE - Sage

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101.9K Messages

6 years ago

You must be in the USA, with an ATT SIM card to get updates over the air.  

No, there is no other way.  

 

 

Tutor

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6 Messages

6 years ago

I'm in the USA with an active ATT SIM

GLIMMERMAN76

ACE - Expert

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23.5K Messages

6 years ago

@SomeoneOverHere

 

you maybe stuck for some reason... have you tried a factory reset?

Tutor

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6 Messages

6 years ago

I've tried it several times.

tim horton

Professor

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1.3K Messages

6 years ago

When Android 6 was first released for G3, I called tech support tried to get the OTA update forced to my phone. Support checked and told me the firmware was too new and they did not have it yet. Few days later, I went to an AT&T store with tech support on site. There I was able to get it forced to my phone. You can give it a try.

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