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New Member

 • 

1 Message

Sun, Feb 23, 2020 3:52 AM

Connection problem

My 3G is on, I have full bars, but when I go to a site it says, OFFLINE. My service is AT&T and my phone is the ulefone Note 7.

Responses

lizdance40

ACE - Sage

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72.1K Messages

a month ago

Not surprised. Can you even call or text?

And when at&t shuts down 3g it wont work at all.

If you just bought the phone, return it.

🐾 I don’t work for AT&T. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

“Lack of planning on your part does not constitute an emergency on my part” 🆘 Dont expect normal any time soon.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Brand User
ATTHelp

Administrator

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112.8K Messages

a month ago

Hello, @blambo0924,

 

Thank you for reaching out. If you haven't yet, try a restart on your Note 7 to see if that helps. Press and hold the power button until the option to restart appears. Tap Restart, then tap Restart again.

 

If this doesn't help, could you let us know which OS your device is running? Do you get a stronger signal in other areas, or are able to connect to data in other areas? Please let us know.

 

James, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
lizdance40

ACE - Sage

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72.1K Messages

James, the phone is not a Samsung, it's a 3g only ulefone

🐾 I don’t work for AT&T. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

“Lack of planning on your part does not constitute an emergency on my part” 🆘 Dont expect normal any time soon.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Lilybell2

ACE - Professor

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1.7K Messages

Exactly! 😉

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Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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