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The Samsung Galaxy S24
laanyan's profile

Tutor

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6 Messages

Wednesday, July 8th, 2015 8:56 PM

Check charging cover pop-up

I started getting the "Check charging cover" message after the Android 4.4 update.  I also get the "Check battery cover" message randomly.  This is extremely annoying.  

 

You can find reports of it on all of the Android forums, as well as the forums of wireless carriers on every continent.  It is so widely reported that it is inconceivable that all of the carriers, and especially Samsung, are not aware of it.

 

None of the obvious suggestions have any effect on this bug at all.  I have carefully detached and reattached the back cover, factory reset the phone, I don't have an SD card, trying it in safe mode is not an acceptable solution, removed the battery for 30 minutes.

 

If you feed me any line of bologna like, "It's your SD card", or, "try it in safe mode", I will straight cancel my account with you and go to some other carrier.

Community Support

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15.2K Messages

9 years ago

Hi there @laanyan

 

I’m sorry to hear you are experiencing this pop-up message so often on your device! I can help you with this! Can you please let us know the answers to the following so we may best assist?

 

  • Device make/model
  • Wireless charging battery cover in use?
  • Current Android version

 

Thanks,

Charise

Tutor

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6 Messages

9 years ago

Model number: Samsung Galaxy S5 - Samsung-SM-G900A
Wireless Charging Battery Cover: None, standard cover.
Android version: 5.0

Contributor

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1 Message

9 years ago

I am having the exact same problem, but it didnt happen right after an update...My phone is almost useless at this point because it pops up so much.
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