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Tue, Jun 23, 2020 7:14 PM
samsung A102U sometimes can't send or open texts
a month ago
Reset your network settings.
That definitely sounds like a strange occurrence @terry1948,
For issues with text messaging we recommend using our Troubleshoot & Resolve tool. Just ensure your device is the device selected and then choose Messaging under the Service/Network issues section.
When you say that it won't allow you to open texts, is that referring to you receiving text messages but your device not allowing them to be read?
When you are unable to send the text messages do you get any error message?
Please let us know if this helped!
LotieS, AT&T Community Specialist
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