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Tue, May 28, 2019 9:58 PM

cant send text to group

I cant text in a group chat I am in. I can send photos and junk but when I try to send a text it always says failed. I have advanced messaging on and I cant figure this out.

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Brand User
ATTHelp

New Member

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120.1K Messages

a year ago

Allow us to assist, @Serjeanta!

 

Try resolving your experience by clearing the app's data in the Settings menu of the Messages application. Should your experience persist despite the first step simply enable and disable Advanced Messaging by performing the following steps: In the Messenger App > Select More (in the upper-right corner) > Settings > Advanced Messaging, and deselect (uncheck) Use Advanced Messaging. Repeat these steps to enable Advanced Messaging.

 

We hope this info helps.

 

Lar, AT&T Community Specialist

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