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1 Message

Tue, Jun 18, 2019 4:20 PM

Can't receive text messages from a specific number

Samsung galaxy s10 plus can't receive text and picture messages from a specific number



Accepted Solution

Official Solution

Brand User



107.6K Messages

7 months ago

Good evening @jayr24,


We'd be glad to assist you. Try walking through some troubleshooting steps in our Troubleshoot and Resolve Tool. Just select your device and the issue that you're experiencing. 


We also recommend having the other person check with their service provider for a resolution. Thanks for reaching out to us.


Makaela, AT&T Community Specialist.  

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.