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1 Message

Mon, Sep 3, 2018 11:42 PM

Cant receive group or picture texts on K20. Data is active. I can send ok.

Cant receive group or picture texts on LG K20. Data is active. I can send ok. Originally a Verizon phone and worked fine on their network.


Accepted Solution

Official Solution

Brand User

Community Support


127.2K Messages

2 years ago

Hi, @kzoomedic,


Let's see what can be done to help you receive group texts and pics on your device. We have a page on quick fixes for text messaging issues that includes information on requirements and limits. We definitely recommend checking your advanced messaging settings and signing into your myAT&T account to check your device through our Troubleshoot & Resolve Tool.


Have a great week!


James, AT&T Community Specialist

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