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slseed_1's profile

Contributor

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4 Messages

Tue, Dec 29, 2020 8:27 AM

Can't get firmware to update on unlocked LG V60

I have an unlocked LG V60 model LM-V600AM on firmware version V600AM10q. Every time I attempt to update the firmware it downloads but fails to install it with message "The software update could not be installed." How can I get this to work? 

Responses

GLIMMERMAN76

ACE - Expert

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21.1K Messages

2 months ago

Are you a ATT customer connect to ATT towers?

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

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4 Messages

2 months ago

Yes. I have an ATT account with a sim and am registered in ATT towers with 5g.

Contributor

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4 Messages

a month ago

@GLIMMERMAN76 do you have any other suggestions?

I saw an announcement that the Lg V60 is about to get Android 11 upgrades. Will I be able to get it if my OTA upgrades aren't currently working? 

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