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Wed, Oct 28, 2020 10:17 PM

CANT CONNECT TO DM SERVER

My phone is currently off at the moment and im trying to use somebodies moblie hot spot so i can recieve messages from my facebook messenger and stuff like that and it just keeps telling me connecting to dm server and then nothing else happens and it was working perfectly find yesterday todayvis the 2nd day my phone has been without minutes why wont it work today if it was working fine yesterday using moblie hot spot....i need help....i dont know what happened from yesterday to today for my dm server to not b working or whatever the case is......

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ATTHelp

Community Support

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140.2K Messages

25 days ago

Hello @Baby_Girl_1994,

 

Thank you for your concern.

 

With more details, we'll be able to assist you to the best of our ability:

  • Did you make any changes to your device before this occurred?
  • Did the owner of the Mobile Hotspot make any changes?
  • Do you receive the same error every time?
  • Also, have you tried power cycling your device?

Please let us know.

 

Jonye, AT&T Community Specialist

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