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What is happening with 3G?

New Member


1 Message

Tue, Jan 5, 2021 7:02 AM

Cannot send SMS messages

I'm able to receive SMS messages but cannot send them on my Samsung S7 edge. However I'm able to both send and receive MMS messages no problem. I just cannot send simple texts...


Community Support


179.9K Messages

1 y ago

Hi @anniekchow,


Thank you for reaching out. We'd love to look deeper into this for you.


To better assist, we are curious to know when exactly this started.

If all do not work, we suggest you change your SIM card at the nearest AT&T store.


Let us know if this helps.


Doyin, AT&T Community Specialist.

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