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Thu, Sep 17, 2020 7:21 PM

Cannot receive pictures texts from only one contact - all others can send and I receive

My son tries to send me pictures via text.  He has an S9+ and I have an S20+.  I am able to receive picture messages from all other contacts.  When my son send a picture, it shows only a gray box with a little circle arrow in the lower right corner.  If I tap that, it swill either resume download or delete.  I try to resume and nothing..  just shows the little gray box again.  I tried clearing my cache and it worked once, but now I"m back to not getting photos and clearing the cache is not working.  I need to fix this asp, because, well - virtual learning and trying to help him from the office! 

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