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New Member

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1 Message

Mon, Jul 13, 2020 3:20 AM

Can update to android 10

I am using lg g8 lm-g280um and i cant update via ota cuz it checked update but cant find a thing. I try troubleshoot of att but not working.

Any body has idea about it?

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Brand User
ATTHelp

Community Support

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127.2K Messages

22 days ago

Hi @Keyesvn

 

Thank you for reaching out to us. We'll be happy to assist you. 

 

Are you using the device on the AT&T network? If not, you'll need to reach out to your carrier regarding any software updates. If so, try resetting your network settings and see if you're then able to get the software update.

 

Darais, AT&T Community Specialist

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New Member

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2 Messages

18 days ago

Hi, I live in the UK. Just purchased an unlocked LG G8. Tried to register it but it's saying the IMEI number is not recognized. Am i stuck on android 9 with no security updates?

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