Skip to main content
AT&T Community Forums

New Member


1 Message

Mon, Jul 13, 2020 3:20 AM

Can update to android 10

I am using lg g8 lm-g280um and i cant update via ota cuz it checked update but cant find a thing. I try troubleshoot of att but not working.

Any body has idea about it?


Brand User

Community Support


155.1K Messages

10 m ago

Hi @Keyesvn


Thank you for reaching out to us. We'll be happy to assist you. 


Are you using the device on the AT&T network? If not, you'll need to reach out to your carrier regarding any software updates. If so, try resetting your network settings and see if you're then able to get the software update.


Darais, AT&T Community Specialist

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member


2 Messages

10 m ago

Hi, I live in the UK. Just purchased an unlocked LG G8. Tried to register it but it's saying the IMEI number is not recognized. Am i stuck on android 9 with no security updates?

Get started...

Ask a new question