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camera app crashes after recent Android update
S8 Active Camera app and Flash light no longer work after recent Android update. I receive message that camera is being used by another app. I started the phone in Safe mode and continue to receive the same error. Not sure what else I can do to fix it. Factory reset did not resolve it.
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ATTHelp
Community Support
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144.7K Messages
6 months ago
Hello @jerryjax,
We're sorry to hear that your experiencing issues with using your device.
For further assistance given the difficulties you're experiencing please contact the manufacture of your device.
http://sm.att.com/cd3d06cd The link provided will provide you with ways of contact.
Also, if you're using a third party app try updating the app or reinstalling the app.
We hope these resources are of assistance.
Jonye, AT&T Community Specialist
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