
New Member
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6 Messages
Calypso 2 firmware update fails with 'Error'
The firmware update process over wifi ends with an image of a broken Android and the text "Error" flashing on the screen for a second or two. All I can think to do right now is try a factory reset. Any suggestions?
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Official Solution
jxmfpggr
New Member
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6 Messages
1 year ago
Thanks.
I did a factory reset, after which the firmware upgrade was fine.
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ATTHelp
Community Support
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221.1K Messages
1 year ago
We want to help resolve your failed software update, @jxmfpggr.
There are a number of things that may be preventing your device from updating. Below are a few:
For more information, check out Firmware Updates – Things To Know From AT&T.
Let us know how this helps. We're here if you require additional assistance.
Sydne, AT&T Community Specialist
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ATTHelp
Community Support
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221.1K Messages
1 year ago
We're glad that you've successfully updated your devices software version, jxmfpggr!
If you need assistance in the future, please come back and visit as we are always here to help! Thank you for connecting with the AT&T Community!
Jonye, AT&T Community Specialist
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