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Contributor

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2 Messages

Sun, Feb 3, 2019 8:06 PM

Calendar issues

With the new update for my Galaxy S9 I can't see the number of the dates in my calendar. Screenshot_20190203-150259_Calendar.jpg

 

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Brand User
ATTHelp

New Member

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120.5K Messages

a year ago

Hello @leirapr7,

 

Thank you for informing us. We recommend that you reset your wireless device to see if that helps resolve this issue with your calendar app. You can Learn how to reset your Samsung Galaxy S9 here. Let us know if this helps.

 

Sean, AT&T Community Specialist

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Accepted Solution

Official Solution

joeldf

ACE - Guru

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472 Messages

a year ago

Yes.  Themes mess with the new One UI and the calendar app in particular - got to set it all back the default.

- Joel
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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Brand User
ATTHelp

New Member

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120.5K Messages

a year ago

Hi, @leirpr7,

 

We'd love to help with this. Let's see if a basic restart helps. Press and hold the Power/Lock button, then select Restart. Select Restart to confirm.

 

If the restart doesn't help, we want to clear the cache and make sure the Calendar app doesn't need an update itself. To clear the cache, swipe down from Notifications bar, select the Settings icon>Apps>Calendar>Storage>Clear cache. To check for an app update and perform the update manually, select the Play Store app>My apps & games. Scroll down and find the Calendar app. If it needs an update, it will say Update to the right. Tap Update.

 

If none of these things help, please let us know so that we might investigate further.

 

James, AT&T Community Specialist

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Contributor

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2 Messages

a year ago

None of these steps worked for me. The Calendar version that I have is
10.0.00.64 and it says that is the latest version. Even the menu you cannot
see it. Attached is a picture of it. Thank you.

Leira

Tutor

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7 Messages

a year ago

Ok, now that none of these "fixes" work, what are we supposed to do now?    Not only is it the calender that's no longer visible with the white on white background, but my contacts, my texts, etc., are all also great on grey, or black on black, etc., etc., etc....    PLEASE JUST ISSUE A BETTER UPGRADE, AND STOP MESSING WITH THINGS THAT ALREADY WORK FINE BEFORE YOU TOUCHED THEM!!

David606

Employee

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3.5K Messages

a year ago

Samsung creates this software and the update that goes with it. They create the Calendar app on any Galaxy phone. I would address it with them.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Tutor

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7 Messages

a year ago

Samsung didn't issue the update that just disabled half of my phone...     AT&T did.

GLIMMERMAN76

ACE - Expert

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19.5K Messages

a year ago

Lol turn themes off.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

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7 Messages

a year ago

Didn't help...

Contributor

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2 Messages

a year ago

Okay, so I'm having the same problem & resetting the default theme did restore the dates to my calendar but no grids (idk if that's just the new design or what). But does that mean you can't have custom themes after the update? Wish they'd leave stuff alone. 

joeldf

ACE - Guru

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472 Messages

a year ago

No grids in the calendar is the new Samsung design. But then, I use the BlackBerry calendar app (part of the Hub+ Suite), and it still has the grid, so I'm not missing it.

 

Can't tell you much about the themes. Every one I tried had issues even before the update. Besides, the night mode Samsung  added in Pie made looking for a theme to do that (the only kind I wanted anyway), redundant.

 

From what I've read in some of the other forums, look for newly updated themes. But, I can't vouch for any.

- Joel
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
GLIMMERMAN76

ACE - Expert

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19.5K Messages

a year ago

Samsung is trying to make money off themes now.  

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Tutor

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2 Messages

a year ago

How do I turn "themes" off my phone? Update just completely messed my phone up and I can't see the calendar.  I hate when my phone updates without my permission!!